Zivah Support Center Inaugurated
Zivah Support Center was inaugurated at
Chennai (Go to Album) on
June 9, 2006 at 'The Eclat',bk SYSTEMS, Chennai by Mr. Ibrahim
Ahmad, The Editor, DATAQUEST & Voice & Data. This is an exclusive
on line support center for Zivah. Giving the keynote
address after the inauguration, Mr. Ibrahim mentioned that
IT services in India is growing at a very fast rate and is being
recognized worldwide. He highlighted the major challenges
being faced by the BPO & contact sector. He also said that
Indian IT companies should focus on developing products for
the world market.
The Zivah Support Center would provide both Voice, Email
and Chat support to customers using Zivah.
Zivah Successfully Launched
Zivah is a web-based Quality Monitoring and Multimedia
Interaction logger suite. The product has been designed
keeping the current needs of the global enterprise which
necessitates close working of partners /customers situated
around the globe.
Zivah was successfully launched in Chennai
(Go to Album)
on May 24, 2006 at Hotel Park Sheration, Chennai. Zivah was
launched by Mr. Narasimha Murthy, Senior Vice President,
Hinduja TMT Ltd. The keynote addresses were given by the
Mr. Ramesh Gudalur, Head, BPO, Cognizant Technology Solutions
Ltd and Mr. Bhaskar Subramanian, Executive Vice Chairman,
Servion Global Solutions Ltd.
Zivah Live @ Bangalore
The event Zivah Live was successfully held at Trinity Hall,Hotel
Taj Residency, Bangalore
(Go to Album) on July 19,
2006 to introduce our product "Zivah - A web based Interaction Logger
and quality Monitoring Suite" for the contact center sector
in Bangalore. We had a product presentation and live demonstration
by the Zivah Team.Some thought leaders from the contact center
industry came and given the keynote addresses on the
importance of quality monitoring as a business enabler.
The key note address was given by Mr.M R Sunderesan - Regional
Operations Director , Dell International Services, Mr.Sanjay Agarwal
- VP-Technology, Nirvana Business Solutions and Mr.Aman Mustafa
-VP Global Services , A C S Commercial Services.
The road shows are being held in major metros. The details
are provided below. We welcome you to register for the event at the
city of your choice.
Ongoing training and seminars for customer
With a vision and commitment to providing the
best product knowledge to customers of Zivah,
we have scheduled an on-going training program
conducted in our executive training center. The
training center possesses state-of-the-art facilities
and best of breed resources. Customers can avail
of the facility for training their members who
could be agents, supervisors, quality managers,
system administrators and even top management.
||Top Management (CEO,CTO,Director)
||CTO, Head of IT
||June 16, 2006–
||Quality managers &
||June 30, 2006-July 1,2006
||July 14, 2006 –
July 15, 2006
will be sent to you on registration which
will be based on the availability of seats.
the information provided should be correct.
Participation is based on prior invitation
For next schedule please check on August 1,
2006. Please register for email alert.